Innovative Travel Agency with Customized Tour Packages…

info@ceypin.com
94 777 317 312
Our working hours

Sunday – 09:00 – 21:00
Monday – 09:00 – 21:00
Tuesday – 09:00 – 21:00
Wednesday – 09:00 – 21:00
Thursday – 09:00 – 21:00
Friday – 09:00 – 21:00
Saturday – 09:00 – 21:00

 

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FAQ

Do I need a visa to travel to Sri Lanka?

Yes, most travelers will need a visa to enter Sri Lanka. Visitors can apply for a tourist visa online through the Electronic Travel Authorization (ETA) system before arrival or get a visa on arrival. The ETA is generally processed quickly, and it’s advised to check the current requirements and fees on the official government website.

How do I get from the airport to my hotel?

There are several options for transportation from the airport to your hotel, including taxis, private car hires, and buses. Taxis are readily available and offer a convenient, though more expensive, option. For a more budget-friendly choice, consider taking a bus, which provides services to major areas in and around the city.

Do I need travel insurance for my trip to Sri Lanka?

Yes, it’s highly recommended to have travel insurance for trips to Sri Lanka to cover unexpected medical expenses, trip cancellations, lost luggage, and other potential travel disruptions. Ensure your policy covers your planned activities and any health concerns.

What types of accommodation are available in Sri Lanka?

Sri Lanka offers a wide range of accommodations to suit every preference and budget, including luxury resorts, boutique hotels, guest houses, and hostels. Many accommodations offer unique experiences, such as beachfront locations, eco-lodges, and colonial-era hotels.

What is the best way to travel around Sri Lanka?

The best way to travel around Sri Lanka depends on your budget, time, and interests. For longer distances, domestic flights can save time. Trains offer scenic routes, particularly in the hill country. Buses cover most destinations and are cost-effective, while taxis or private car hires provide convenience and flexibility for shorter distances or day trips.

Can I camp anywhere in Sri Lanka?

While Sri Lanka boasts numerous beautiful spots perfect for camping, not all areas permit camping due to wildlife, private property, or conservation efforts. It’s best to camp at designated sites or obtain permission from local authorities or landowners. National parks offer guided camping experiences that can be booked in advance.

How flexible is the travel plan you propose? Can I make changes after it's been created?

Absolutely! The travel plan we propose is fully customizable. We understand that your preferences might evolve or you may want to include additional destinations or experiences. Once we present you with the initial plan, feel free to share your feedback or request changes. Our goal is to craft a travel itinerary that perfectly aligns with your desires, ensuring a memorable journey to Sri Lanka.

What if I'm unsure about my travel dates? Can I still start planning my trip?

Yes, you can start planning your trip even if your travel dates aren’t finalized. Let us know your approximate time frame, and we can create a tentative travel plan. This plan can be adjusted later to fit your confirmed dates. Early planning helps in giving you a broader perspective on what your trip could look like and allows more flexibility in making reservations, especially during peak tourist seasons.

How does payment work for the travel services you arrange? Is there a payment plan option?

For the reservations and services we arrange as part of your travel plan, an advanced payment is required to secure your bookings. This can include accommodations, transportation, and some experiences. We strive to offer flexible payment solutions, including the option to pay directly to service providers if preferred. Please discuss with us your payment preferences, and we can explore available options, including structured payment plans for larger travel packages, ensuring financial comfort alongside your travel excitement.

What happens if I need to cancel my trip after all arrangements have been made?

We understand that plans can change unexpectedly. In the event of a cancellation, please inform us as soon as possible. We will assist you in understanding the cancellation policies of the accommodations, experiences, and other services that have been booked as part of your travel plan. While we aim to minimize your cancellation fees, please note that certain bookings might be non-refundable or subject to cancellation charges, depending on the terms set by our partners and service providers. We will work with you to navigate through the process as smoothly as possible and help minimize any financial impacts.

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